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Welcome to Threshold, your destination for premium home decor at stylehomedepot.com. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our site and making purchases, you agree to these terms in full.
1. Website Use and Intellectual Property
1.1 Acceptable Use
You agree to use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations. Prohibited activities include:
- Using the site to commit fraud or engage in deceptive practices
- Attempting to gain unauthorized access to our systems
- Reproducing, duplicating, or reselling our products without authorization
1.2 Intellectual Property
All content on this website, including text, graphics, logos, product designs, and images, is the property of Threshold or its content suppliers and protected by international copyright laws. Our product designs and collections are proprietary and may not be replicated without express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur in:
- Color representation due to monitor settings
- Texture or pattern details in accent rugs and bedding sets
- Exact dimensions of decorative objects and bathroom accessories
2.2 Product Availability
Our inventory of home decor items (including area rugs, bedding collections, and bathroom hardware) is subject to change. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse orders for any reason, including:
- Suspected fraudulent activity
- Incorrect pricing information
- Restrictions in your shipping location
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method at the time of purchase. For premium items like down comforters and bedding sets, we may perform additional verification for high-value orders.
3.3 Pricing and Taxes
All prices are in USD. International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our prices or shipping costs.
4. Shipping and Delivery
4.1 Processing Time
Orders for our home decor products are processed within 1-2 business days (excluding weekends and holidays). Processing may take longer during peak seasons or for custom items.
4.2 Shipping Options
We offer two shipping methods for our global customers (excluding certain Asian countries and remote areas):
Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
Free Shipping: Available for orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch
Delivery times are estimates and may vary due to factors beyond our control, including customs processing.
4.3 Delivery Responsibilities
Once items leave our warehouse, risk of loss passes to you. Please inspect packages immediately upon delivery. Report any visible damage to the carrier and contact us within 48 hours.
5. Returns and Refunds
5.1 Return Policy
We want you to love your Threshold home decor. Most items can be returned within 15 days of delivery if:
- Items are unused and in original condition
- Original packaging and tags are intact
- Proof of purchase is provided
5.2 Non-Returnable Items
For hygiene and safety reasons, these items cannot be returned:
- Bed Pillows
- Down Comforters & Duvet Inserts
- Bath Towels (if packaging opened)
- Artificial Flowers & Plants (if removed from packaging)
- Candles & Home Fragrances (once opened)
5.3 Return Process
To initiate a return:
- Contact Customer Service at [email protected] within 15 days
- Wait for approval and return instructions (1-2 business days)
- Package items securely in original packaging
- Ship to our Returns Center using a trackable method
5.4 Refund Processing
Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.
6. Customer Responsibilities
- Provide accurate shipping and payment information
- Inspect deliveries promptly and report issues within 48 hours
- Understand that color variations may occur in home decor items
- Be aware of your country’s import regulations and potential fees
- Follow care instructions for textiles and decor items
7. Limitation of Liability
Threshold shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays caused by carriers, customs, or unforeseen circumstances
- Minor variations in product appearance from website images
- Improper use or care of home decor products
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.
8. Privacy and Data Protection
We collect and use your personal information in accordance with our Privacy Policy. By using our site, you consent to such processing and warrant that all data you provide is accurate.
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.
10. Governing Law
These terms shall be governed by the laws of California, USA. Any disputes shall be resolved in the courts of San Diego County.
Contact Us
For questions about these Terms and Conditions, please contact:
Threshold Customer ServiceEmail: [email protected]
Physical Address: 667 Holden Street, San Diego, CA 92103, USA
